Last updated: March 24, 2021
Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://ourruralinternet.com website (the “Service”) operated by Our Rural Internet (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Accounts
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Our Rural Internet and its licensors.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Our Rural Internet.
Our Rural Internet has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Our Rural Internet shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Governing Law
These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Service Contract
At Our Rural Internet (ORI), a customer must agree to a three-month term of service. The customer has the right to cancel service within the first fourteen days without any risk. If the customer does decide to continue their service with ORI after the fourteen-day trial period, the customer must remain with the service for three months. After the three-month contractual period, the customer may cancel services at any point. If the customer chooses to end their service with ORI before the end of the three-month agreement, the customer will be responsible for the entire remaining balance of the three-month service.
Credit Card Chargebacks & Disputes
Monthly charges for service will be billed by “Our Rural Internet LLC” or if you are dealing through a National Dealer for ORI, that monthly charge will come from them. In the event the customer misreports the charge as a false charge, it will cause a “Chargeback” to ORI (or National Dealer). If a Chargeback happens, the customer will be responsible for the amount that was put in dispute, along with a $35.00 chargeback fee. Until all fees are taken care of, the service will be suspended.
Rate Changes
While ORI works very hard to keep our rates the same, or even reducing costs, we have no control over price increases at the tower carrier level. We reserve the right to notify you 30-days in advance of price changes that will take effect. In the event this does happen, you can terminate your services before the price increase would be billed to you. Otherwise, the existing membership will be billed at the notified rate. Again, we work very hard on keeping stable prices, but we want you to understand the parts we can’t control and your options if it should happen.
SIM Card & Device Rules (They MUST stay together.)
As of 2021, all National Tower Carriers have begun enforcing that a SIM Card must only be used with the device of record and its IMEI number associated with that device. Removing the SIM card and placing it in another device will violate the terms of service and will cause the network to immediately block the SIM Card and device from their networks permanently. The customer who is in SIM card violation will have their services terminated and they will still be responsible for the remainder of their contract period if they are under contract. The tower carrier may also blacklist the device so it won’t work on their network any longer. This hard rule is not an ORI rule, but a carrier rule that we must abide by and have no say in this manner. This is a firm rule now in place with all National Tower Carriers and affects all 3rd Party Carriers’ such as ORI.
In the event a device fails, you must immediately notify our support (or your local dealer support) so that we can notify the carrier and begin procedures on replacing the device by their guidelines. Changes MUST be made at the carrier tower level before a SIM Card appears in a new device, to prevent the terms of service violation.
Service Contract Period
All service contracts (Pink, Blue, and Red Plans) have a required 3-Month contract to start, which is required by the National Carriers and ORI must abide by. If you cancel your service and return your device within the 14-day trial period, you will opt-out of this requirement. Once the 3-month contract is met, you can cancel at any time after that, since your service falls to a month-to-month contract plan. If you cancel after the 14-day trial, but before the 3-month contract has been reached, you will have to pay an Early Termination Fee that will be equal to, but not exceeding, the remaining balance of those 3-months. Once the contract has exceeded the 3-months, it can be canceled before the next due date. All service is pre-paid, so your payment buys the next 30-days of service. If you cancel after your billed date, a refund is not possible. ORI is immediately billed by the National Carrier and they will not refund unused time left to ORI.
One exception to this rule would be if a new owner can be found for the device and service. In this case, the service can be transferred to the new owner, without any penalty. The new owner would only have to be responsible for the remaining time period left on the original contract. The transfer would not re-start the contract clock.
Contact Us
If you have any questions about these Terms, please contact us.