EXCESSIVE NETWORK USAGE
Certain infrastructure providers (particularly mobile networks), may under certain circumstances temporarily de-prioritize the speeds of subscribers in the top percentile of usage for the billing period, in order to maintain the integrity and stability of the network in the event that a subscribers Internet activities are so excessive that other subscribers are detrimentally affected.
Our Rural Internet may also be requested to give the subscriber(s) generating the excessive web traffic a written warning (by email or otherwise) and in extreme circumstances, Our Rural Internet may be required to suspend or limit that subscriber’s services and/or shift the subscriber to an alternative plan more suited to the subscribers usage habits.
WHAT HAPPENS IF THE POLICY IS BREACHED?
If any subscriber’s use of these services constitute a breach of this Policy, Our Rural Internet or it’s underlying third-party infrastructure providers may, at their discretion, either utilize traffic shaping to temporarily de-prioritize the speed of the connection and/or give the subscriber notice to stop the unacceptable use(s) and/or suspend/limit that subscriber’s services (with or without further notice as is deemed appropriate). In cases where continual abuse is identified and attempts to resolve the situation amicably are unsuccessful (that is, “if all else fails”), Our Rural Internet may be required to terminate that subscriber’s services (with or without further notice as is deemed appropriate).